Please allow for 1 business day so we can verify your payment and process your order as fast as possible.

Delivery usually takes anywhere between 7 to 15 business days due to COVID-19 and unprecedented delays in international logistics.

Unfortunately most sales are final. Please make sure you do the appropriate research before you decide.

You can request a refund if it's less than 48 hours since you placed an order. You are most likely to receive 75% from your initial payment.

Once your order is dispatched, you should receive an email from Techiel with your parcel number. This process usually takes 48 hours after you make purchase.

Visit our Track Order page and paste your parcel number in the search field in order to get live updates on delivery status.