For more information please read the guide down below and you will be updated on how we handle most of our activities and transactions

What if I need to modify my order?

Every order can be modified on demand as long as the processing time from the moment you placed your order doesn’t exceed 24 hours.

What if I need to change my shipping address?

While it would normally take 24 hours to process your order, we normally recommend our customers send us an email at [email protected] regarding any change of address.

Can I get same day delivery?

Unfortunately we don’t have
same day delivery in our services. On average, standard delivery can go from 7 to 14 days depending on your address. To keep track of your order, please visit our Track My Order page.

What forms of payment can i use?

Whether you’re ordering through our Web site or by mail, phone or fax, you can pay for your purchases with Visa, MasterCard, Discover Network, PayPal, Google Pay, Apple Pay, Amazon Pay andAmerican Express.

When are my charged for my order?

Your Visa or MasterCard is charged when your order is processed and approuve by the bank. If multiple shipments are required to fulfill your order, you will be billed as the items are shipped.

Can I pay with invoice?

Of course you can. Send us an email or contact us on the phone in order for us to select the items you need. Once it is set, you will receive an invoice to your email where payment can be made directly to PayPal.

Can I return a product?

If you want to return a product, please contact [email protected] for additional informations.

Can I exchange my order?

We do not offer exchanges at this time. If you’d like to make an exchange, simply return the unused goods back to us using our returns page and make a new purchase for the item or items you want through our site.

What's the refund duration?

You will receive an email letting you know when the refund has been made. Please allow 7 to 10 working days for our studio to process your return package.

Still have a question?

Please contact us for more information.

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